It's All About The Experience

A blog about managing and improving customer experience and improving profits.

Eight Digital Marketing Technologies That Can Improve Retention

On January 29, 2024 in Conversion, Conversion Improvement, Customer Complaints, customer experience, Customer Relationship Management, Customer Service, Digital Marketing, New Product Development, Profit Improvement, Retention, Social Media by Ron Ryan

Eight Digital Marketing Technologies That Can Improve Retention

Marketing has undergone a digital revolution over the past decade. Most have focused on new customers. This blog article treats 8 technologies that can help you hang on to existing customers.

Tagged With: Big Data, Complaints Management, Conversion, CRM, Cross-selling, Customer Retention, Digital Marketing, Email, Email Marketing, Growth Marketing, Integration, Loyalty Marketing, Marketing Automation, Marketing Reporting, Personalization, Remarketing, Upselling

Why Integration Is A Digital Marketer's Superpower

On December 14, 2021 in Conversion, customer experience, Profit Improvement by Ron Ryan

Why Integration Is A Digital Marketer's Superpower

If you want your business to convert customers and lock in online business partners, you need to integrate to create a seamless customer experience.

Tagged With: Online Marketing, Affiliate Marketing, Co-Marketing, Digital Marketing, Google Ads, Google Ads extensions, pay-per-click, Programmatic Advertising, remarketing, retargeting, Systems Integration