It's All About The Experience

A blog about managing and improving customer experience and improving profits.

Eight Digital Marketing Technologies That Can Improve Retention

On January 29, 2024 in Conversion, Conversion Improvement, Customer Complaints, customer experience, Customer Relationship Management, Customer Service, Digital Marketing, New Product Development, Profit Improvement, Retention, Social Media by Ron Ryan

Eight Digital Marketing Technologies That Can Improve Retention

Marketing has undergone a digital revolution over the past decade. Most have focused on new customers. This blog article treats 8 technologies that can help you hang on to existing customers.

Tagged With: Big Data, Complaints Management, Conversion, CRM, Cross-selling, Customer Retention, Digital Marketing, Email, Email Marketing, Growth Marketing, Integration, Loyalty Marketing, Marketing Automation, Marketing Reporting, Personalization, Remarketing, Upselling

24 Examples of Social Media Advertising Campaigns Small Businesses Can Use To Build Their Brands

On November 30, 2023 in Branding, Content Development, Conversion, Customer Complaints, New Product Development, SEO, Social Media by Ron Ryan

24 Examples of Social Media Advertising Campaigns Small Businesses Can Use To Build Their Brands

Social media is one of the most influential elements of modern advertising. It has arisen from a trendy curiosity to a mainstay of consumer marketing. See 24 Examples of Great Campaigns You Can Copy.

Tagged With: Branding, Case Studies, Marketing, Social Media Marketing