It's All About The Experience

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A blog about managing and improving customer experience and improving profits.


Small Company + Big Data = Huge Impact
On August 28, 2019 in Conversion, Conversion Improvement, Customer Relationship Management, Nonprofit Management by Ron Ryan Ron Ryan
Small Company + Big Data = Huge Impact
Learn how even small companies can use big data to improve marketing and find new customers.
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1910 Views
Tagged With: Facebook Marketing, Marketing, Nonprofit marketing, Big Data, CRM, Social Media Marketing
The Amazing Healing Power of Customer Lifetime Value
On February 28, 2018 in Conversion, Conversion Improvement by Ron Ryan Ron Ryan
The Amazing Healing Power of Customer Lifetime Value
Customer Lifetime Value measures both retention and conversion in one number and provides leaders with a new understanding of customer profitability.
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3910 Views
Tagged With: retention, CLV, Conversion, customer lifetime value, customer profitability measures