It's All About The Experience

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A blog about managing and improving customer experience and improving profits.


Eight Digital Marketing Technologies That Can Improve Retention
On January 29, 2024 in Conversion, Conversion Improvement, Customer Complaints, customer experience, Customer Relationship Management, Customer Service, Digital Marketing, New Product Development, Profit Improvement, Retention, Social Media by Ron Ryan Ron Ryan
Eight Digital Marketing Technologies That Can Improve Retention
Marketing has undergone a digital revolution over the past decade. Most have focused on new customers. This blog article treats 8 technologies that can help you hang on to existing customers.
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947 Views
Tagged With: Big Data, Complaints Management, Conversion, CRM, Cross-selling, Customer Retention, Digital Marketing, Email, Email Marketing, Growth Marketing, Integration, Loyalty Marketing, Marketing Automation, Marketing Reporting, Personalization, Remarketing, Upselling
24 Examples of Social Media Advertising Campaigns Small Businesses Can Use To Build Their Brands
On November 30, 2023 in Branding, Content Development, Conversion, Customer Complaints, New Product Development, SEO, Social Media by Ron Ryan Ron Ryan
24 Examples of Social Media Advertising Campaigns Small Businesses Can Use To Build Their Brands
Social media is one of the most influential elements of modern advertising. It has arisen from a trendy curiosity to a mainstay of consumer marketing. See 24 Examples of Great Campaigns You Can Copy.
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2Comments
1462 Views
Tagged With: Branding, Case Studies, Marketing, Social Media Marketing
Why Integration Is A Digital Marketer's Superpower
On December 14, 2021 in Conversion, customer experience, Profit Improvement by Ron Ryan Ron Ryan
Why Integration Is A Digital Marketer's Superpower
If you want your business to convert customers and lock in online business partners, you need to integrate to create a seamless customer experience.
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2Comments
2172 Views
Tagged With: Online Marketing, Affiliate Marketing, Co-Marketing, Digital Marketing, Google Ads, Google Ads extensions, pay-per-click, Programmatic Advertising, remarketing, retargeting, Systems Integration
Small Company + Big Data = Huge Impact
On August 28, 2019 in Conversion, Conversion Improvement, Customer Relationship Management, Nonprofit Management by Ron Ryan Ron Ryan
Small Company + Big Data = Huge Impact
Learn how even small companies can use big data to improve marketing and find new customers.
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2Comments
66977 Views
Tagged With: Facebook Marketing, Marketing, Nonprofit marketing, Big Data, CRM, Social Media Marketing
The Amazing Healing Power of Customer Lifetime Value
On February 28, 2018 in Conversion, Conversion Improvement by Ron Ryan Ron Ryan
The Amazing Healing Power of Customer Lifetime Value
Customer Lifetime Value measures both retention and conversion in one number and provides leaders with a new understanding of customer profitability.
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9249 Views
Tagged With: retention, CLV, Conversion, customer lifetime value, customer profitability measures