It's All About The Experience

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A blog about managing and improving customer experience and improving profits.


Small Company + Big Data = Huge Impact
Small Company + Big Data = Huge Impact
Learn how even small companies can use data to improve marketing and find new customers.
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On August 28, 2019 in Conversion, Conversion Improvement, Customer Relationship Management, Nonprofit Management by Ron Ryan Ron Ryan Comment 0
Tagged With: Facebook Marketing, Marketing, Nonprofit marketing, Big Data, CRM, Social Media Marketing / 449 Views
The Amazing Healing Power of CLV
The Amazing Healing Power of CLV
By including both retention and conversion-related elements in one number, Customer Lifetime Value provides leaders with a new tool for understanding customer profitability.
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On February 28, 2018 in Conversion, Conversion Improvement by Ron Ryan Ron Ryan Comment 0
Tagged With: retention, CLV, Conversion, customer lifetime value, customer profitability measures / 3363 Views