It's All About The Experience

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A blog about managing and improving customer experience and improving profits.


Eight Digital Marketing Technologies That Can Improve Retention
On January 29, 2024 in Conversion, Conversion Improvement, Customer Complaints, customer experience, Customer Relationship Management, Customer Service, Digital Marketing, New Product Development, Profit Improvement, Retention, Social Media by Ron Ryan Ron Ryan
Eight Digital Marketing Technologies That Can Improve Retention
Marketing has undergone a digital revolution over the past decade. Most have focused on new customers. This blog article treats 8 technologies that can help you hang on to existing customers.
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1Comment
1065 Views
Tagged With: Big Data, Complaints Management, Conversion, CRM, Cross-selling, Customer Retention, Digital Marketing, Email, Email Marketing, Growth Marketing, Integration, Loyalty Marketing, Marketing Automation, Marketing Reporting, Personalization, Remarketing, Upselling
Small Company + Big Data = Huge Impact
On August 28, 2019 in Conversion, Conversion Improvement, Customer Relationship Management, Nonprofit Management by Ron Ryan Ron Ryan
Small Company + Big Data = Huge Impact
Learn how even small companies can use big data to improve marketing and find new customers.
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2Comments
68312 Views
Tagged With: Facebook Marketing, Marketing, Nonprofit marketing, Big Data, CRM, Social Media Marketing
CRM - Not Just for Big Business
On February 28, 2018 in customer experience, Customer Relationship Management, Customer Service by Ron Ryan Ron Ryan
CRM - Not Just for Big Business
Whether your company is large or small, starting a CRM is easier than you think and more important than you ever dreamed.
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1Comment
5773 Views
Tagged With: Customer Relationship Management, CRM, CRM in small companies, improving profits